EXPIRED
December 14, 2022
OBJECTIVES
The course aims to provide technical and management skills and provide the necessary tools for acquiring potential customers, guaranteeing assistance and retaining previous customers.
TOPICS
Our course is divided into teaching modules:
❇The digital world: listening strategies and customer satisfaction
❇Customer experience: the customer journey
❇Travel tools and strategies to support the customer
❇Performance management and personal and business goals
❇Have a long eye: the new global market and new trends
❇Personal and group motivation and organization: management strategies
❇Experiential Management
❇Legislation
ARTICOLI INERENTI
Compila per accedere ai corsi E-LEARNING
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